Category: Online Shopping

Retailers and hotels turning to technology to coax consumers to spend more

businessImpulse purchases may not be so impulsive after all.

Retailers and hotels across the Emirates are increasingly turning to technology to coax us to spend more, using data analytics to better understand us and our purchasing habits.

One UAE-based company, SweetBeam, which focuses on gathering intelligence for in-house guests at luxury hotels and resorts, claims it can help hotels increase guest spending by 23 per cent on average.

“We live in a world where everyone is bombarded with advertising and people trying to sell things to them. We block out the clutter and get rid of messages that are irrelevant to the guest,” said Troy Simoni, the chief executive at SweetBeam. Read more

Tesco ‘losing 1m shoppers a week’ as shocking figures reveal pressure on supermarkets

Britain’s biggest retailer Tesco loses most market share in 14 years as discounters Aldi and Lidl grab shoppers from leading grocery chains

TescoTesco may be losing more than 1m British shoppers a week as increasing numbers of consumers turn away from the supermarket chain.

New data from Kantar Worldpanel shows that in the 12 weeks to May 25 Tesco’s sales fell 3.1pc year-on-year. This led to its share of spending in the grocery industry contracting from 30.5pc to 29pc, the biggest decline in its share for 14 years. Read more

Cut your grocery shopping bill in half

shoppingOn your next visit to the supermarket, bear in mind its real objective is to make you spend more than you need to. Money-saving expert Karyn Fleeting shares her tips.

By Karyn Fleeting

Here’s my first tip for you. Cut out and keep this page next to your keys or folded away in your purse with your store loyalty cards. Because next time you do your shopping at a supermarket, the ideas you find here will save you money.

These are some of the methods I have used to halve my shopping bill and, best of all, they require little or no extra effort on your part.

I honed my supermarket shopping strategies a few years ago when money was extremely tight. I was able to reduce my monthly grocery bill from £120 to £60, without having to recycle teabags or settle for beans on toast. These days I spend £80 for a family of three. My blog readers often ask how I do it but, in truth, it isn’t difficult. Read more

What drives Consumers’ Continuance Intention to e-Shopping?: Conceptual Framework and Managerial Implications in the Case of Saudi Arabia

This paper is “Highly Commended Award Winner” at the Literati Network Awards for Excellence 2012,as it was one of the most impressive pieces of work the team has seen throughout 2011

By Dr. Talal Almaghrabi (MarCom Academy)

Prof. Charles Dennis (University of Lincoln)


Purpose – The purpose of this study is to propose a model of e-shopping continuance intentions that incorporates the revised technology acceptance model and expectation confirmation theory and evaluates the expanded model in a new context: Saudi Arabia. Read more


By Dr. Talal Almaghrabi (MarCom Academy)

Prof. Charles Dennis (University of Lincoln)

Prof. Sue Vaux Halliday


Due to the internet and E-commerce booming, many airline companies are attempting to stimulate customers to shift from traditional distribution channels to online channels. Therefore, Web site quality, trust, usefulness, enjoyment and social pressure are now considered a critical factor in attracting customers’ attention and build loyalty. This paper proposes factors that Drives consumers’ continuance e-loyalty Intention to Online Airlines Web Site. Perceived usefulness, enjoyment, social pressure, and loyalty incentives are determinants of online flight booking continuance in Saudi Arabia. Finally, conclusions and implications derived from this study are presented. This paper would be of a great help when Airlines’ websites need to be developed or evaluated. Read more

The Driving Factors of Continuance Online Shopping: Gender Differences in Behaviour Among Students – the Case of Saudi Arabia

By Dr. Talal Almaghrabi (MarCom Academy)

Prof. Charles Dennis (University of Lincoln)


This study proposes a model of e-shopping continuance intentions combining the revised technology acceptance model and expectation confirmation theory, measuring student gender differences with regard to continuance online shopping intentions in Saudi Arabia. The results of an online survey (n = 234, 61.5% women, 38.5% men) are used in a structural equation model that confirms fit. Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance in Saudi Arabia. The structural weights are largely equivalent, but the paths from subjective norms to enjoyment and subjective norms to continuance intention (men) and perceived usefulness to continuous intention (women) are not supported. The main contribution is to move beyond intentions to continuance. The model explains 71% of the intention to continue shopping online. The results suggest that online strategies cannot ignore gender differences on continuance intentions. The model can be generalised across the main commercial regions of Saudi Arabia. Read more



Dr. Raed Algharabat Prof. Charles Dennis Dr. Talal Almaghrabi


This research aims to investigate the impact of an authentic diagnostic 3D product presentation on trust, attitude and enjoyment which in return impact purchase intention. We believe that none of the previous studies linked 3D product presentation type with the online trust concept. Particularly, this article is implementing the 3D technology in the jewellery industries. In order to test our model, we designed a hypothetical retailer website which presents a variety of rings. The way we have designed our website allows users to see the presented product from different angles, rotate the product and custom design the colours of the diamond rings. Further, the designed web site allows participants to control the content and form of the 3D flashes. Our results reveal that using a well designed 3D enhances users’ enjoyment, attitudes and trust which have positive impact on purchase intention. Read more

UK retail sales fall 1.5% in January

ukjanshoppingRetail sales in the UK fell in January after the pre-Christmas surge in spending, figures have shown, but sales remained stronger than a year earlier.

Sales volumes fell by 1.5% last month, but this followed a strong increase in December when sales jumped by 2.5%.

However, sales in January remained 4.3% higher than a year earlier, the Office for National Statistics figures showed. Read more

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